CRITTENDEN CLAIM SERVICES

Throughout Southern California

 
 
So do we!

We’re a different kind of Independent Adjusting Company. We work quickly, we investigate thoroughly, and we report concisely. In short, our job is to do it right, and make you look good! 

Here’s how we’re different:

With 25 years of experience, we pride ourselves on delivering prompt, professional and cost-conscious service with superior on-time reporting.

We rigorously apply the Regulations as set forth in Section 2695.6 Title 10, Chapter 5, Subchapter 7.5 of the California Fair Claims Settlement Practices Regulations.

Acknowledgements are simple and sent by email. We don’t bother with the usual, canned acknowledgement letters--which we feel are an unnecessary method to bill additional time.

Initial contacts are made within hours of the assignment ...not days.

Preliminary Reports are promised within 10 days, but most often, you’ll find the Report on your desktop within 5-7 days of assignment.

We are extremely cost-conscious. We work with you to ensure the investigation costs are in line with the potential exposure.

We stay in touch. Email updates are sent within 48 hours of the assignment to advise of our investigation progress. Emails are sent to keep you abreast of all major developments.

Our General Liability Adjusters conduct professional full or as-requested investigations. We identify any coverage issues during the course of investigation and provide recommendations regarding reserves, if desired. We identify any   
    subrogation potential, and advise regarding any SIU suspicion.

Bodily Injury claims are accurately evaluated and expertly negotiated, upon request. All written and verbal communications are effectively and professionally conveyed to all claimants, insureds and attorneys.

Our Property Adjusters are expert at handling damage and subrogation investigations, analyzing and evaluating the applicable residential or commercial property claims coverage. We accurately report the scope of damages, and in 
    addition to the detailed repair estimate, are happy to provide professionally which ever forms your company prefers to 
    be used. Settlement negotiations are professionally executed within the limits of your authority.

We love Mandatory Settlement Conferences & Voluntary Mediation, and attend regularly with great success!